Software Certifications in Quality, Testing, Business Analysis, Project Management and Process Engineering
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Quality

Testing

Project Management

Business Analysis

Process Engineering

 
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Common Body of Knowledge: (CMSQ)


All candidates will be tested on the current CMSQ CBOK / Skill Categories mentioned below. Those who are already a CMSQ certificant and plan to recertify will either be tested (recertification examination) or need to start obtaining CPE credits towards recertification (journal) based off this current version of the CBOK.
 
Skill Categories: (CMSQ)
  1. Quality Principles and Concepts
  2. Quality Leadership
  3. Quality Baselines (Assessments and Models)
  4. Quality Assurance
  5. Quality Planning
  6. Define, Build, Implement and Improve Work Processes
  7. Quality Control Practices
  8. Metrics and Measurement
  9. Internal Control and Security
  10. Outsourcing, COTS and Contracting Quality

 
Knowledge Skill Category 1: Quality Principles and Concepts
Before an organization can begin to assess the quality of its products and services, and identify opportunities for improvement, it first must have a working knowledge of quality principles and basic concepts. This category will test the CSQA candidate’s ability to understand and apply these principles, which include the quality vocabulary, various ways of defining quality, key concepts, distinguishing between quality control and quality assurance, and the contributions of quality pioneers.

Vocabulary of Quality
  • Understand the terms used to explain and implement quality in an IT organization.
The Different Views of Quality
  • The Two Quality Gaps
  • Quality Attributes for an Information System
Quality Concepts and Practices
  • PDCA Cycle (Plan-Do-Check-Act)
  • Cost of Quality
  • Six Sigma Quality
  • Baselining and Benchmarking
  • Earned Value
Quality Control and Quality Assurance
  • Quality Control
  • Understanding and Using the Just-In-Time (JIT) Technique
  • Quality Assurance
  • Differentiating Between Quality Control and Quality Assurance
Quality Pioneers Approach to Quality
  1. Dr. W. Edwards Deming
  2. Philip Crosby
  3. Dr. Joseph Juran
  4. Total Quality Management

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Fast Facts

40000+ IT Professionals certified worldwide
135 countries, 6 continents and 3000 + Test Centers
4000 + certified at TCS
4400 + certified at Infosys
2100 + certified at Accenture
First certification initiated in 1985 by QAI, USA
First formal examination process was launched in 1990

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