Quantitative Software Process Management (QSPM) is an approach that integrates the concept of measurement with process management. This approach provides an organization with an objective insight into its goals and the capability of its processes. This facilitates the identification of gaps between the actual and desired output from the process. QSPM enables an organization to measure the capability of a process and use the process data to set realistic performance goals. In addition, it helps to analyze the consistency in process performance and predict the expected output of the process within a given range.

The principles and concepts that are covered by the CQSPE examination are:

• The significance of managing a process quantitatively.
• Formulation of a measurement action plan for the quantitative management of critical organizational processes.
• Collection, verification, and organization of the process data corresponding to critical organizational processes.
• Selection and use of an appropriate statistical tool to organize, analyze, and interpret process data.
• Methods to analyze and control of the performance of a process and sustain the controlled state of the process.
• Initiation and maintenance activities for improving critical organizational processes.

The principles and concepts that are covered by the CQSPE examination are reviewed in the following eLearning course available at www.edistacertifications.com:

• QP 100: Quantitative Software Process Management

Books and White Paper

• Humphrey, W.S., Managing the Software Process
• William A. Florac and Anita D. Carleton, Measuring the Software Process, Addison-Wesley
• William A. Florac, Robert E. Park, Anita D. Carleton, Practical Software Measurement: Measuring for Process Management and Improvement, SEI guidebook
• Richard I. Levin and David S. Rubin, Statistics for Management, Prentice Hall of India Private Limited
• Robert E Park, Wolfhart B. Goethert, William A. Florac, Goal Driven Software Measurement - A Guidebook, SEI Publications

Web Sites

• www.sei.cmu.edu - Process improvement model - CMMI
• www.ieee.org - Information on international standards and guidelines related to software from IEEE
• www.softwaremetrics.com

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