Prometric Testing Centers

• Prometric sites are available worldwide* (Find a Prometric Testing Center locations near you).
• WARNING: Prometric Sites are NOT an option to those wanting to take their exam in one of the following locations - India, Brazil, China, or Sri Lanka (see Sponsored Sites Schedule). Exams taken at a Prometric site in any of these locations will NOT be accepted and the candidate will forfeit any fees paid for said exam.

--CSQA / CSTE Certifications ONLY

• An Eligibility ID which is not automatically assigned is needed to schedule with a Prometric Site*. Candidate need to follow the steps below to receive their ID.
  1. Go to the My Examination page in the Customer Portal.
  2. Click on Pick Scheduling Option.
  3. Scroll to the bottom of the page and click on the Prometric Site tab.
  4. Read the warning. If it does not apply to you then click on the Continue with Prometric to receive Eligibility ID.
  5. Click OK if sure to have your information sent to Prometric and a code assigned.
  6. The Eligibility ID will appear on the My Examination page and could take up to three days to process as the information is being transferred to Prometric.
• Once you have your Eligibility ID which will appear on the My Examination page you simply click on the Go to Prometric---> link to locate a test center, and to schedule your exam.
• Dates / locations will not be listed on a schedule page as exams are offered daily at each location based on availability of the date(s) / location(s) you are looking to schedule so plan accordingly.
  

• Please contact Prometric directly to reschedule an existing appointment at a Prometric site. There could be a fee depending on how close to the scheduled date you are try to rescheduling.

--CASQ / CAST / CMSQ / CMST / CSPM / CSBA / CSPE / CQSPE Certifications ONLY

• To schedule one of the above certifications a candidate must follow the instructions listed below.
• Use the following link to find the Prometric Site(s) * were you plan to take the exam (Find a Prometric Testing Center locations near you). During the process to find a location it will ask for an exam selection. Simply pick either the CSQA or CSTE exam to continue to the available sites page for all exams.
• Write down the address information and site code for each location where you wish to schedule your examination.
• Determine the date range in which you plan to take the examination. Make sure the date(s) selected are at least six weeks out from the day you send the email as this process does take extra time.
• Email this location and date information to certify@softwarecertifications.org.

• Please contact certify@softwarecertifications.org to reschedule an existing appointment at a Prometric site. There could be a fee depending on how close to the scheduled date you are try to rescheduling.

Sponsored Testing Centers

Scheduling
• Complete the following steps to schedule a Sponsored Site exam in the Customer Portal
1. Go to the My Examination page in the Customer Portal.
2. Click on Pick Scheduling Option.
3. Scroll to the bottom of the page and click on the Sponsored Site tab.
4. Select the Examination Location from the drop-down
5. Select the Examination Date from the drop-down
6. To schedule your exam click on the Confirm this Examination Location / Date tab
• You must schedule your examination at least 30 days before the selected examination date in order to reserve a seat which are limited based on availability. (see Sponsored Site Examination Schedule)
• Candidates are strongly encouraged to check the Sponsored Site Examination Schedule page for specific location information for their scheduled examination during the days leading up to the examination sitting. Simply click on the location link of the exam you are scheduled for to view the location information as they are kept as up-to-date as possible. (see Sponsored Site Examination Schedule)
• While Software Certifications makes every possible effort to provide examinations as scheduled, last minute changes have been sometimes unavoidable in the past. Past disruptions have included exam location changes, inclement weather, and building closures.
  
  Rescheduling
• From time to time, candidates need to reschedule / postpone an examination for a Sponsored location to a later date. This is known as a Deferral**.
• To Defer an examination for a Sponsored location, a candidate must go to the My Examination page in the Customer Portal to Defer** the already scheduled exam.
• The deadline to Defer an already scheduled exam at a Sponsored location is 30 days prior to the examination date. Deferrals are not accepted less than 30 days prior to an examination date.

**NOTE: Once you Defer a scheduled exam it is final and will not be reset to the previous date / location just Deferred once inside 30 days from the scheduled exam date. Make sure you know exactly when your expiration date is as although your application may still be active when Deferring, that does not guarantee you will be able to reschedule your exam for a future date as it may be after your application expiration date. If you are not sure contact certify@softwarecertifications.org before proceeding with the Deferral as once you Defer it is final and any funds processed are not refundable or transferable (Payment Policy).