Scheduling and Taking the Exam


The International Software Certifications Board (ISCB) has selected Pearson VUE, as its partner for the delivery of certification examinations worldwide. Candidates schedule their certification exam via the internet and take it at a Pearson VUE Testing Center in their hometown, in or outside of the United States. All exams at Pearson VUE Testing Centers are be computer-based.

Pearson VUE Testing Centers

Pearson VUE delivers millions of high-stakes tests a year across the globe for clients in the licensure, certification, academic admissions, regulatory, and government testing service markets. It boasts the world’s leading test center network, with over 5,000 test centers in 175 countries, 230 of which are fully-owned and operated Pearson Professional Centers. Pearson Professional Centers utilize a patent-winning design, which was created specifically for high-stakes testing and offers a carefully controlled, consistent testing environment.

Exams are offered daily at Pearson VUE Testing Centers and seats for the exams are based on availability at each site which depends on when you are planning to schedule an exam. The farther out you attempt to schedule an exam the better the chances are of finding a seat so plan accordingly.

As a general rule most Pearson VUE Testing Centers are open Monday – Friday, however in some locations that may vary. The majority of test centers are open in the morning and late afternoon and a handful have opted to stay open on the weekends.

Waiting until the last minute to try and schedule an exam is not recommended, especially if your application is about to expire as there is no guarantee you will be able to find a seat at a center before the application does expires. If you are unsure of the application expiration status email certify@softwarecertifications.org.

 


STEP 1:


Starting the Scheduling Process

Candidates planning on taking a certification exam at a Pearson VUE Testing Center must first complete the application process online through the Customer Service Portal and then pay the application fee before they can start the scheduling process.

Once the fee has been paid for new candidates their eligibility details will be sent to Pearson VUE automatically and within 24 hours you will receive two emails (Web Account Created & Authorization to Test) from Pearson VUE.

NOTEYou will NOT be able to continue to STEP 2 – 4 until you have received the Web Account Created & Authorization to Test emails from Pearson VUE.

If you do not receive the above mentioned emails after 24 hours you would need to contact the Pearson VUE call center closest to your region. Visit the Pearson VUE Customer site using the link below for toll free numbers / emails –softwarecertifications/contact/. You will then be asked to verify some information for security reason before getting the emails resent.


STEP 2:


Pearson VUE Web Account Created
After your examination eligibility is sent to Pearson VUE you will receive a Web Account Created email from Pearson VUE in 24 hours.

The email will contain your user name and temporary password assigned by Pearson VUE. After receiving the email follow the instructions below to access your account.

  • Go to Pearson VUE
  • Click on Sign in
  • Enter your User Name and Password that you received via email and click Sign In.
  • Create your new Password and Submit.
  • Complete the Security Question and Submit to complete the process.

If you have not received your Web Account Created email after 24 hours you will need to call the Pearson VUE call center closest to your region. You will then be asked to verify some information for security reason before the email can be resent.

Visit the Pearson VUE Customer page for toll free numbers / emails for each region.


STEP 3:


Pearson VUE Authorization to Test

After your examination eligibility is sent to Pearson VUE you will receive a Authorization to Test Letter email from Pearson VUE in 24 hours.

The email will contain information including exam rules, authorized dates (beginning / ending dates) in which you can schedule your exam, and scheduling instructions. If the details of your authorization are incorrect, please contact certify@softwarecertifications.org immediately.

If you have not received your Web Account Created email after 24 hours you will need to call the Pearson VUE call center closest to your region. You will then be asked to verify some information for security reason before the email can be resent.

Visit the Pearson VUE Customer page for toll free numbers / emails for each region.

 


STEP 4:


Scheduling an Examination

To schedule a certification exam at a Pearson VUE Testing Center a candidate MUST first have completed Step 1: Starting the Scheduling Process mentioned above.

  • Have completed STEPS 1 – 3.
  • Go to Pearson VUE
  • Click on Sign in
  • Enter your User Name and Password and click Sign In.
  • From your Home page you will find the list of Pre-approved Exams you are eligible to take.
  • Click on the exam you want to schedule.
  • Click Schedule this Exam.
  • Click Proceed to Scheduling.
  • Exams sites will be listed based on your account contact information.
  • Select the Check box for the location you want to schedule with and hit Next.
  • Select the Date and then Time.
  • Confirm the information and hit the Proceed to Checkout if acceptable.
  • To change click on either the Change Appointment or Test Center links.
  • Confirm the Personal Information and click Next.
  • Review the Policies, click the Check Box and click Next.
  • Confirm your appointment details and click Submit or Cancel Order.
  • Print the Exam Summary.

Locating a Pearson VUE Testing Center

To locate a Pearson VUE Testing Center for a follow the instructions listed below.

  • Go to Pearson VUE
  • Click on Find a test center.
  • Enter the required Search Criteria and then click the Search Button.
  • All available Pearson VUE Testing Centers will be listed.

Confirm an Appointment

To confirm a schedule appointment with Pearson VUE follow the instructions listed below.

  • Go to Pearson VUE
  • Click on Sign in.
  • Enter your User Name and Password and click Sign In.
  • On the Home page and your scheduled exam will be listed in the Upcoming Appointments section.
  • Click the link for the exam scheduled to view Appointment details.

Rescheduling / Canceling a Scheduled Examination

To Reschedule / Cancel an existing appointment follow the instructions below.

  • Go to Pearson VUE
  • Click on Sign in.
  • Enter your User Name and Password and click Sign In.
  • Click the link for the exam scheduled from the Upcoming Appointments section.
  • Review the Reschedule / Cancel policies before continuing.
  • Click on the Reschedule / Cancel link and follow the instructions.

Reschedule / Canceling Policy

Before rescheduling / canceling it is strongly recommended you check the expiration date of your current application to ensure you have ample time to reschedule your exam. The expiration date can be found on the Authorization to Test email from Pearson VUE, or you can email certify@softwarecertifications.org.

If you wish to reschedule / cancel your exam, you must contact Pearson VUE no later than 24 hours prior to your scheduled appointment. Rescheduling / canceling of an exam is not permitted within 24 hours from your scheduled appointment.

If you fail to attend a scheduled exam you are considered a ‘No Show’ and must pay a $100 resit fee through your Customer Portal account to reschedule the examination.