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Read the latest survey report on "Getting Certified" |
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The certification examination is designed to identify the candidate's ability to assist management in improving the quality of information systems within the specialization represented by the certification, evaluate his/her ability to apply quality assurance knowledge to practice in the discipline, and provide a foundation for granting professional recognition. The framework of any profession is the body of knowledge upon which it bases its standards.
The examination reflects state-of-the-art principles and practices from the disciplines included in the associated Body of Knowledge for the certification specialty. The exam expects that familiarity with current industry topics via experience, periodicals, and textbooks is continually being maintained. It is the philosophy of the International Software Certification Board (ISCB) that knowledge of significant developments in the information services industry, as well as a basic understanding of the various disciplines affecting software quality assurance, be current. For this reason the examination instrument is continually reviewed and revised to implement these factors into the testing process. |
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| Preparing for the Examination |
Professional certification is a significant undertaking. Sufficient time and energy should be allocated by the candidate toward preparation. Most of the needed preparation involves reviewing and brushing up on the various knowledge domains in the certification’s respective Body of Knowledge. If candidates have extensive experience in the practices described in the knowledge domains of the Body of Knowledge, the examination should not be difficult.
Candidates should avoid last minute cramming as it is rarely beneficial in the long term. If their experience is minimal, or is limited to only certain areas of those related knowledge domains, they should seek study materials and work experience that will broaden their knowledge and experience. Unless candidates have had extensive exposure to management principles, and a broad array of job responsibilities within information services related to the certification knowledge domains, they are very unlikely to pass the certification examination.
There is no specific outline of study curriculum established by Software Certifications. Candidates are responsible for their own study and preparation. The Quality Assurance Institute, as administrator of Software Certifications, does not infer that attending specific courses or programs will significantly enhance the candidate’s chances of passing the examination. Bibliographic references are included in the applicable Body of Knowledge description for information purposes. Candidates are expected to know and pursue other and more recent resources. |
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| Scheduling an Examination |
The location where you plan to take your exam will determine the site type you must select from those listed below when starting the scheduling process in the Customer Portal:
- Prometric Test Center - Available worldwide EXCEPT in Belarus, India, and Sri Lanka
(CSQA/CSTE Certifications Exams ONLY - Computer-based)
- Sponsored Site - Available in Belarus, India, and Sri Lanka ONLY
(ALL Certification Exams - Paper-based )
IMPORTANT ~ 07/29/11:
Use the available links below to review each certifications scheduling details carefully before proceeding as they do differ and some certifications may only be available in certain areas at this time. |
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| What to Bring to a Testing Site |
You will be required to present one valid, government-issued photo ID with a signature (e.g., driver's license or passport). If you are testing outside of your country of citizenship, you must present a valid passport. If you are testing within your country of citizenship, you must present either a valid passport, driver's license, national ID or military ID. The identification document must be in Latin characters and contain your photograph and signature.
Sponsored Site Candidates ONLY:
Along with the proper ID outlined above they will also need to bring a copy of their Certification Examination Admittance letter. It can be accessed / printed from the My Examination page of their Customer Portal account.
IMPORTANT:
The name entered into the Customer Portal must match that of the ID being presented during check-in. If they do not match you will NOT be granted entrance. |
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| Taking the Examination |
Candidates should arrive at the testing site at least 30 minutes before the scheduled start time of their examination. A seat will be assigned to each candidate and NO study and/or supporting materials or personal items are permitted in the examination room so please limit what you bring to the testing site.
There will be breaks provided after each examination part. A break will NOT be permitted during the taking of any part of the examination. The examinations can take anywhere from 2 to 4 hours depending on the certification type selected. See the individual certification pages for more information about that particular certification exam. |
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| No Shows |
Candidates who fail to appear for a scheduled examination are considered a "No Show" and must pay a $100 resit fee in order to reschedule a missed exam. The examination records for no shows are NOT reset in the Customer Portal until 6 weeks after the missed examination, and there are no exceptions to this policy. Once the exam record has been reset a Resit for this Examination link will appear on the My Examination page which can be used to start the rescheduling process.
IMPORTANT:
Although a candidacy application may still be active when the retake / resit payment is made, that does not guarantee you will be able to schedule an exam days, weeks, or months later. So it is strongly recommended that you know the status of your candidacy application before starting the retake / resit process as once fees are paid they are NOT refundable or transferable (see Payment Policy). Contact certify@softwarecertifications.org to find out the staus of an applicaiton. |
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| Examination Results |
The estimated timeframe in which your examination results will be available in your Customer Portal account is 6 to 12 weeks, and at time they may take longer due to heavy volumes of exams being graded. Once your results have been declared you will receive an email notification letting you know your results are now available for viewing on the My Examination page of your Customer Portal account. The passing mark is 75% which is the average score of all parts combined.
IMPORTANT:
Understand that we will NOT be able to provide a more specific timetable of when results may become available so therefore please refrain from emailing Software Certifications. We are working diligently to get all exams graded and posted as soon as possible so please be patient and wait for the email notification.
Examination papers are not returned to the candidates. The examination process is not a diagnostic tool. Specific discussion concerning an individual's exam results is prohibited by the policies and practices of the International Software Certification Board (ISCB). Original exam papers are destroyed one year after the exam date. |
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| Certificates |
Once the results are announced in the Portal a certificate for those candidates who pass the examination will then be processed and sent regular mail via the US Postal Service. It is sent to the default address selected in the Portal account and will not be traceable once it leave our office.
Now even the smallest error or omission of information in the address can cause serious delays in receipt, or even non delivery of a certificate. So it is the candidates responsibility and extremely important to ensure the address is complete, correct, and up-to-date in their Portal account at all times.
They will also be able to access a copy of the certificate in their Portal account by clicking on the View Certificate link found on the My Certifications / Recertification pages.
IMPORTANT:
Please be patient and if a certificate is not received 6 weeks after your results were announced then feel free to contact us at certify@softwarecertifications.org to have a new one sent, but NOT until then. |
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| Retake / Resit for an Examination |
Candidates who do not pass an examination or a no show are eligible to retake / resit for the exam as long as their candidacy application is still active and has not yet expired.
IMPORTANT:
Although a candidacy application may still be active when the retake / resit payment is made, that does not guarantee you will be able to schedule an exam days, weeks, or months later. So it is strongly recommended that you know the status of your candidacy application before starting the retake / resit process as once fees are paid they are NOT refundable or transferable (see Payment Policy). Contact certify@softwarecertifications.org to find out the staus of an applicaiton.
The Retake / Resit fee is as follows:
To start the retake / resit process you simply login to your Customer Portal account, go to the My Examination page, and then click on the Retake / Resit link. Once the fee has been paid you will then be able to start the scheduling process. |
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| Appeals Process |
Individuals dissatisfied with a failed exam score may appeal such results to the Appeals Committee of the International Software Certification Board (ISCB). Requests for a review must be submitted in writing, and sent via certified mail to:
Appeals Committee
Software Certifications
2101 Park Center Drive, Suite 205
Orlando, Florida 32835 USA.
Submissions sent via email are NOT accepted. It is the individual's responsibility to include any and all supporting documentation that they believe is needed to help the Appeals Committee understand and properly assess the issue. The Committee meets quarterly and all ISCB Appeals Committee decisions are final. |
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40000+ IT Professionals certified worldwide |
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135 countries, 6 continents and 3000 + Test Centers |
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4000 + certified at TCS |
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4400 + certified at Infosys |
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2100 + certified at Accenture |
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First certification initiated in 1985 by QAI, USA |
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First formal examination process was launched in 1990 |
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| CSTE Group |
| CSQA Group |
| CSQA Info |
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