Foundations of Capability + Building Services Excellence
The program bundle consists of two courses:
- Foundations of Capability
- Building Services Excellence
The first program Building Organizational Capability course introduces CMMI V2.0. This training introduces the participant to an overview of new concepts in the CMMI V2.0 Product Suite. In this course, students will have hands-on access to the current online version of the CMMI V2.0 Model. They shall actively participate in class discussions and exercises to learn how to navigate the model, understand its value and use it to improve business performance.
The 1-day Building Service Excellence course teaches you the fundamentals of implementing CMMI V2.0 for Services in your organization. CMMI V2.0 for Services includes this course and the 2-day “Foundations of Capability” course, and you may bundle the “Building Development Excellence” course with these two courses. CMMI V2.0 provides each participant online access to the model, so each participant will need to bring to the class their own laptop with WIFI access capability. This training introduces the participant to a detailed overview and application of concepts in the CMMI Services V2.0 view.
In this course, students will have hands-on access to the current online version of the CMMI V2.0 Model. They shall actively participate in class discussions and exercises to understand intent and value of the CMMI Services V2,0 Practice Areas and use their practices to improve business performance in delivering and managing services.